Meet the Staff​

Donna Miller, Chief Visionary Officer of C3Worx

Donna Miller

C3Worx Chief Visionary Officer

As founder & president of C3Worx, Donna brings her experience in growing a multi-location organization to the faculty. She will share her insights on what it takes to start and grow a self-sustaining organization, even if it’s only you. Donna is the recipient of a number of awards including the New Jersey Association of Women Business Owners (NJAWBO) Businesswoman of the Year Award, North Essex Chamber of Commerce (NECC) Outstanding Member, and has been named to NJ Monthly Magazine’s Top 25 Women Business Owners. She is a sought after speaker and has presented at numerous events for various organizations. Her insights on Delegation have been published in the book, Big Bold Business Advice and she’s also been a featured interview with Dun & Bradstreet B2B. Currently, Donna serves as Advisory Board Chair of The Salvation Army in Montclair. She is also on the board of the Morris County Chamber of Commerce, and an active member of the Sussex County Chamber of Commerce, NECC and NJAWBO.

Michelle Hagan

CEO and Business Partner

Michelle Hagan brings over 25 years of hands-on experience in small business operations and management, with a strong foundation in startup environments. As a seasoned leader who has worn nearly every hat in a growing business, she has a unique ability to anticipate the challenges entrepreneurs face and guide them toward strategic, sustainable growth.
 
Now serving as CEO and Business Partner at C3Worx, Michelle leverages her expertise to empower both clients and team members, streamlining operations, driving results, and cultivating a culture of collaboration, innovation, and support. A lifelong advocate for the power of mentorship, she is committed to paying forward the guidance she’s received throughout her career. 
 
Michelle’s passion for bookkeeping remains a cornerstone of her work, and she remains closely connected to the C3 Bookkeeping Team. She often says she’s “found her tribe” at C3—where purpose, people, and performance align. 
 
Outside the office, you’ll find Michelle cheering on her sons and bonus kids at sporting events or enjoying downtime with friends and family.

Kelly Louro

Senior Account Manager

As Marketing Director and Senior Account Manager at C3Worx, Kelly Louro has been helping small businesses start, grow, and succeed for nearly fifteen years.

With a talent in fusing creativity, collaboration, and measurable results, Kelly has worked alongside a diverse clientele of business owners to create, build, and deliver successful transformative solutions for various operations and systems. Her professionalism and good-humored nature guarantee a pleasant working experience mixed with real results.

Kelly’s professional experience includes fourteen years of office and project management, twelve years of Sales and Marketing support and administration, and an MFA in Creative and Professional Writing. When she’s not working on helping businesses succeed, Kelly can be found at her home in central NJ with her husband, two daughters, and cat.

Terri Goldman

Financial Services Manager

Terri has had many jobs over the years, full time & part time, but she found a home within C3Worx. She’s been part of the team for over seven years in various capacities – from filing to administrative to bookkeeping work. During all phases of her employment here, Donna & the C3 staff have always made me feel part of this wonderful family.

Terri began as an executive secretary at the regional sales office of an insurance company. Through continued education and leadership, she worked her way up the ranks to become the office supervisor, where she was responsible for an administrative staff of 30, including preparing & operating with million dollar budgets, creating & maintain brochures, forms & documents, etc.

Jill Beyer

Senior Client Support Rep

Jill brings over 20 years of experience as a virtual assistant, supporting businesses across a wide range of industries including real estate, business telecommunications, HVAC, restaurants, and both small and large corporations. Throughout her career, she has worn many hats—serving as an Executive Assistant, bookkeeper, HR and payroll administrator, customer service lead, and recruiter.

Known for her can-do, positive attitude, Jill thrives on solving problems and learning new systems. If she hasn’t done something before, she approaches it with confidence, figures it out, and gets it done with grace. Jill joined the C3Worx team several years ago and is proud to call this her home, valuing the strong sense of teamwork and family that defines this company.

Marcella Chateau

Senior Client Support Rep

Marcella has experience in entrepreneurial companies contributing to start-ups in the early years of the biotech industry and to growing business in the wireless industry. She developed & managed HR departments, was involved with company acquisitions and IPO’s, and she has always had a team approach with a focus on what she believes matters most — people. Her 20+ years of experience includes office administration, executive support, and management of HR functions.

Marcella connected with C3Worx many years ago after hearing Donna Miller at a conference, she knew she would enjoy working at C3 when the time was right. She lives nearby Montclair & after many years of working in Manhattan and gaining experience in other companies, the time came to join C3Worx in January 2022 when she became a key team member in the Montclair office while also working with virtual clients. Her positive, down-to-earth and supportive approach makes her a great fit with our C3Worx team and clients.

Tasha Torres

Senior Client Support Rep

Tasha has worked in an office environment since the seventh grade, helping her mom file paperwork in her office at IBM after school. She credits that experience for her work ethic and an intense desire to succeed and grow with every task she is assigned. With over 15 years of reception, admin assistant and customer service experience working in a variety of businesses, Tasha prides herself in making our clients feel welcome, comfortable and fully assisted from the moment they walk through the door.

A native New Yorker, she is all about hustle and drive, and is always there to lend a helping hand, and to learn as much as she can from every scenario. Tasha’s favorite color purple, her favorite movie of all times is “The Nightmare Before Christmas,” she pretty much loves ANYTHING that sparkles (the more glitter the better), and on her down time, she loves to read romance novels, paint fairies, and spend time with her family.

View our current Business Training & Education offerings

What We Do

C3WORX

Financial Support

Accurate bookkeeping and insightful financial reporting are just the beginning. We help you see the story behind your numbers, so you can make data-driven decisions.

C3WORX

Operational Support

Need more than an assistant? Our executive support specialists are skilled in providing high-level strategic assistance that empowers leaders to lead.

C3WORX

Executive Assistance

From managing emails to handling complex scheduling, our virtual assistants are trained to keep your day organized and your priorities in focus.

Office Space

Modern, flexible office space designed to elevate your brand and productivity. Whether you need a private office or a collaborative environment, we provide a space that works as hard as you do.